FAQ / How is works?

How to exchange with e-Currency Exchange Cash?

We have two type of to request exchange Direct and Manuel Exchange, Direct Exchange there is limited maximum amount is allow and Manuel Exchange is it will given you extra option for you to able to exchange more than the default maximum amount require. And you can follow one of these method and order exchange

Method 1; Direct Exchange

(There is limited of maximum amount is allow, with this method follow this steps)
  1. Log In your account, if you don't have have account just create one a minute
  2. On the your dashboard click -> New Exchange
  3. Select Send and Received
  4.  Enter your amount in Send section
  5. Fill the requirement fields / form
  6. Press Exchange button
  7. Make payment
NOTE; When payment was confirmed we will process exchange.


Method 2. Manuel Exchange

No maximum amount, And with this process when you deposit we will paid the fee and we you request of Withdraw / Send Money you will be charge of 10% of the total of withdraw, and with this method follow this steps

  1. Log In your account, if you don't have have account just create one a minute
  2. On your dashboard got to Wallet -> Deposit. Deposit maximum amount you want. 
  3. After deposit complete, return to the account dashboard click (Wallet -> Action -> Withdraw) or (Withdrawals -> +Withdrawal)
  4. Provide the information about where you want to send the money to
  5. Once you complete provide all the necessary information continue review it and click Send Money
NOTE; When we received the order we will process and Send Money / Transfer.


Method 3. How To Exchange From Crypto-Currency To USD / EUR / GBP / RUB

No maximum amount, And with this process when you deposit we will paid the fee and we you request of Withdraw / Send Money you will be charge of 10% of the total of withdraw, and with this method follow this steps

  1. Log In your account, if you don't have have account just create one a minute
  2. On your dashboard got to Wallet -> Deposit -> Select your Crypto-Currency. And deposit maximum amount you want. 
  3. After deposit complete, return to the account dashboard click (Wallet -> Send Money / Action -> Withdraw) or (Withdrawals -> +Withdrawal)
  4. Provide the information about where you want to send the money to
  5. Once you complete provide all the necessary information continue review it and click Send Money
NOTE; When we received the order we will process and Send Money / Transfer.

Method 4. How To Exchange / Transfer Money from Your Electronic / Crypto-Currency Account To Credit / Debit Card

With e-Currency Exchange you can transfer money from your online payment method account to your Credit / Debit Card and process will take 1 - 72 hours and have the money on your credit / debit card , and with this method follow this steps

First Step
  1. Log In your account, if you don't have have account just create one a minute
  2. On the your dashboard click -> New Exchange
  3. Select Send and the Received select VISA Card / MasterCard
  4. Enter your amount want to send in the Send section
  5. Fill the requirement fields / form
  6. Press Exchange button
  7. Make payment

Method 5. How To Exchange / Transfer Money from Your Credit / Debit Card to your Electronic / Cypto-Currency account (This process is manual exchange) by follow this steps

  1. SEND select MasterCard Transfer USD/EUR/GBP or VIsaCard Transfer USD/EUR/GBP and select RECEIVED where you want to send the money to
  2. Next continue to enter the amount your want to send and provide necessary inform require and click option EXCHANGE
  3. Click PAY ORDER
  4. Next page: Enter your (Mobile phone number, Your Full Names and Country of residence) at Transaction ID/PIN/BATCH form. You will received confirmation to complete payment
  5. Click CONFIRM TRANSACTION

NOTE;
After once you confirm Transaction we process it and once the process initiated you will received a notification by SMS/Email message on your mobile phone number you provide it to us, and follow that SMS/Email to complete the payment. And once the payment done your order will be process right away


The Manual Payment How to Submit the (Transaction ID/PIN/Batch)
  1. After you made or complete the payment via in your payment method account, of couse you're going to have this (Transaction ID/PIN/Batch)
  2. Return back to your e-Currency Exchange Cash account on the dashboard, and go to My Exchanges and locate your Order you requested
  3. Once you find your Order, click on the right or three symbol points and click
  4. At the (Transaction ID/PIN/Batch) form, Enter the (Transaction ID/PIN/Batch) and click CONFIRM
NOTE; Then you has done, 


How to send money to another e-Currency Exchange Cash Members / Users
  1. Log In your account, if you don't have have account just create one a minute
  2. On your dashboard got to Wallet -> Send Money
  3. Provide the information about the recipient you want to send the money to
  4. Once you complete provide all the necessary information continue review it and click Send Money
  5. The money will be available in the account recipient is a minute

How long does exchange transaction take?

Our default period for us to process the order is Instantly or 24 hours, And most of the time when we're online the process be instantly or 5 hours, And if we're not online the process can take up to 24 hours.

And we want to recommended you any order of exchange we need a few minute or hours to review the transaction is complete and before you release the payment or active the process

Can I cancel the order?

There is two ways for you to cancel the order
  1. When the payment process is not yet complete you can cancel it without charge
  2. When the payment complete, Yes, you can request the cancel but we will issue a refund, but the transaction fee will be charged (that means, you will lose the fee).
  3. We want to recommended you some of the service is instantly and when comes of this it cannot been cancel but and in this case you have to contact us soon as possible and for us to cancel the order

How is works Revenue Shared Investments?

With e-Currency Exchange Cash, is the right place to earing income in daily by simple invest with the minimmum requiere

And what is more? Tired of lose money on inactive referrals and can not get earnings? This is the best choice for you!. Be part of this special group and start making money daily.  And with our Revenue Shared Investments you will receive your company share earnings daily

Note; Request withdraw from your investment the fees is; 5%

We will ensure you that investments with our Revenue Shared you cannot go wrong

Exchange To Debit / Credit Card

To request exchange to your bank debit card or credit card the minimum amount you can received is 20.00 in USD / EUR / GBP, and less than this amount is not going to be process

Cash Pick Up

Cash Pick Up transfer is a payment that your recipient can collect as physical cash from a supported location within from us local partner network.

How is Works

And also when you request order of any processor you will pay us in either USD / EUR / GBP via our gateways and we will calculate in the currency of recipient's his/her country where he/she living and will received the money in CASH.

Thank to e-Currency Exchange Cash service all will done in time

Mobile Money

Mobile Money is a technology that allows people to receive, store and spend money using a mobile phone. It's sometimes referred to as a 'mobile wallet' or by the name of a specific service such as, If your mobile phone number is registered to any one of SIM Card operator if their service support Mobile Money / Mobile eWallet and many more. and this service is support world wide

How is Works?

The process of exchange from Processor to Mobile Money, you will pay us in either USD / EUR / GBP at via our gateways processor and the either you or recipient's will received the money in their local currency